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Featured articles

• How can I send my box of vintage items?
• How can I arrange a home collection?
• Do I need a label/sticker for a home collection?
• Are returns free?
• Is there a size or weight limit on my box?
• What packaging should I use?

Sending Your Items

• How can I send my box of vintage items?
• Does it cost anything to send my items?
• Are the contents of my box insured?
• Is there a size or weight limit on my box?
• What packaging should I use?
• Where can I get a cardboard box from?
• How do I get more postage labels?
• Which couriers do you use?
• View all articles in “Sending Your Items”

Items We Buy

• What types of items do you buy?
• Do you buy gold?
• Do you buy pens and fountain pens?
• Do you buy watches and pocket watches?
• Do you buy jewellery?
• Do you buy cameras?
• Do you buy silver or silver-plate?
• Do you buy vintage toys?
• View all articles in “Items We Buy”

Home Collections

• How can I arrange a home collection?
• Do I need a label/sticker for a home collection?
• Can I amend or cancel my collection date?
• I missed my collection slot, what should I do?
• I've received an email/SMS from Parcelforce about my collection. What do I do?

Receiving My Offer

• How and when will I receive my cash offer?
• How do I accept or reject my offer?
• What are my different payment options?
• Do you charge any commissions or fees?
• How long do payments take?
• Can I reject my offer?
• How do I know I will get paid?

Returns

• Can you return items to me?
• How will my items be returned to me?
• Are returns free?
• How long will it take to receive my returns parcel?

Items We Don't Accept

• What items do you not accept?

General Questions

• Where are you based?
• Can I trust Vintage Cash Cow?
• Which countries do you operate in?
• Can I change my address or personal details?
• What is the minimum number of items I can send?

Referral Program

• Do you have a referral program?