Yes, every parcel we receive is automatically insured up to £300 against loss or damage. 

To ensure your parcel is properly protected we encourage you to tape it securely and include plenty of bubblewrap. We do not accept breakable items (such as china or glass) as they are highly likely to damage in transit. 

In unusual circumstances where a customer has particularly high value items, we can increase the level of insurance on the parcel. Please contact us if you'd like to discuss this.