Yes, every parcel we receive is automatically insured up to £300 against loss or damage. 

To ensure your parcel is properly protected we encourage you to tape it securely and include plenty of bubblewrap. We do not accept breakable items (such as china or glass) as they are highly likely to damage in transit. 

In circumstances where a customer has high-value items, we feel it is important to increase the insurance for these items. The insurance can be increased up to £10,000 subject to approval by our appraisers. Please email us at with some pictures of the items you would like to send and we would be more than happy to help.